Do you have questions or issues related to Closed Captioning on KMOV?

Here's who to contact.

For immediate Closed Captioning concerns contact our captioning hotline:

Email –

Phone - 314-444-3377 or 314-444-6380

Fax No. – 314-444-3367

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.  Written Closed Captioning complaints should be directed to the following:

Tom McKleroy, Captioning Coordinator

1 Memorial Drive

St. Louis, Missouri, 63102

Phone: (314) 444-3377

Fax: (314) 444-3367


With your written complaint please include any contact information, such as address, telephone number and email address, the name of the program, date, time and nature of the captioning issue. 

Before sending a formal written complaint, we recommend that you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.