After a man allegedly sexual assaulted women in downtown parking garages, viewers reached out to News 4 with questions about the downtown guide system.
The guide system isn’t just for tourists looking to explore the city. They’re also there to be on the lookout.
“The guides are here to basically be a concierge service for people walking around downtown," Missy Kelley, president and CEO of Downtown STL, said.
They can also answer questions about where things are or where to park and offer historical insights about the city.
“Because there are so many visitors that come into our downtown, it’s just another way get a more friendly and inviting experience," Kelley said.
Downtown STL has 10 guides who cover nearly 200 square city blocks.
“When I think of myself and what I do, I'm good will ambassador,” Michelle Chelli, communications coordinator for the CID program offered by Downtown STL, said. “I want people to enjoy our city. I want them to find what they are looking for"
Besides making sure people are headed in the right direction, they also keep a watchful eye.
"When this is your job and you're on the street all day long, you really pay attention to your surroundings and you know what belongs and what shouldn't be there," Chelli said.
As an added layer of security, guides will escort you day or night. They're available Monday through Friday, from 8 a.m. to 9 p.m.
“I love my job and I love my city and I want people to enjoy St. Louis,” Chelli said.
Downtown STL has been providing guides for the last 10 years. They are free and no tips are accepted. They can be reached by calling 314-280-4817.
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