Asphalt contractor angers customers

Customers of Asphalt Paving & Maintenance are demanding a refund after they said the contractor did a poor job forcing them to have even more work done. Credit: KMOV

Customers of a Caseyville, Illinois contracting business tell News 4 they want their money back.

Dean Fortner of Maryville, Illinois told Investigative Reporter Chris Nagus he paid Curt Renard of Asphalt Paving & Maintenance $3,000 to "tar and chip" his driveway. Fortner said "he has not completed any part of it."

News 4 obtained a copy of the agreement signed by Fortner and Renard. Fortner believes he's entitled to a full refund because of the following language written on the agreement. Contractor may choose not to perform said work. Contractor will be bound by this proposal only when contractor performs said work. If contractor does not perform work, it will refund any money I previously paid and have no further obligation to me.On the same block Anthony Goforth says he paid Renard $575 for driveway repairs. Goforth describes the job as "very poor, I'm going to have to power wash and redo the whole driveway."

The company has an F rating with the Better Business Bureau.

News 4 attempted to track down Renard for answers.

On the agreement provided to homeowners Asphalt Paving and Maintenance lists an address on Lucinda Court in Caseyville. The woman that lives at the address said, "you aren't the first, there's always people here looking for them."

Kim McCain says she has nothing to do with the business. McCain claims angry customers have come to her door saying "I want my money."

According to the BBB Asphalt Paving and Maintenance is located on Countryside Drive in Caseyville.

Despite visiting in person, leaving contact information on the mailbox, and attempting to speak with an individual that arrived at the Countryside address, Renard has never responded to the complaints.

Copyright 2016 KMOV (Meredith Corporation). All rights reserved

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