ONLY ON 4: Enough is enough: USPS employee contacts News 4 as employees wait on paychecks nationwide

Published: Jan. 19, 2023 at 10:14 PM CST
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ST. LOUIS, Mo. (KMOV) - News 4 has reported on delays with USPS getting mail and other packages to their destination in time over the holiday season. Now we’re learning thousands of USPS employees are experiencing delays with their paychecks.

“Why I got to wait until a bank give you the money back,” The USPS employee explained. “Why not cut us checks and then you fight with the bank to get your money back. We’ve worked. We’ve done our services,”

This USPS employee is turning to News 4, they said, as their last resort to get a timely paycheck.

They said USPS’ government portal was hacked at least two weeks ago and employees’ direct deposits were funneled into an unknown bank account.

“The hackers got all of my information, they got everything,” the USPS employee said.

The hold up, according to this victim’s bank, is that USPS can’t issue a refund until it receives money back from the banks of impacted employees.

“I asked her, I’m like am I the only one calling? She said, no hun no, there are so many postal employees it just kills use we can’t give you no information,” the USPS employee shared. “They don’t know where they sent our money, they just sent it.”

News 4 contacted USPS. In a statement they confirmed the hack:

“The U.S. Postal Service’s Inspection Service and Corporate Information Security Office were notified by the Postal Service’s Office of Inspector General of unusual log-in activity involving a limited number of employees’ accounts within the Postal Service’s PostalEASE system. The PostalEASE application has not been compromised. The unusual activity occurred due to employee interaction with “fake” websites. The Postal Service continues to take precautionary measures to prevent further unauthorized activity. We have notified affected employees, and are purchasing a 1-year credit monitoring service for them. We plan to continue investigating and monitoring the PostalEASE application on our network to mitigate the risk of unauthorized activity. The Postal Service has taken additional measures to notify employees of any changes made in the PostalEASE application.”

“That’s inaccurate,” our anonymous USPS employee said after hearing the statement read aloud. “I’m not going to agree with that.”

News 4 did follow up with the USPS to define what a “Limited” number of employees means, but they wouldn’t give us an answer.

“I am thorough. I know for a fact I didn’t type in the wrong information,” our USPS employee said.

This worker told News 4 it’s unprofessional the situation they and others have been put in, fretting how to survive day-to-day with no pay.

“I had to borrow money from family to get me by until this week but now what do I do? I have bills on top of bills to pay,” they explained. “Enough is enough. Now I have to deal with it, now I don’t have money. It don’t make sense”

News 4 did reach out to the local USPS union for comment, as well as U.S. Senators from both Missouri and Illinois, to see if they are aware of this issue and what action they are taking. We’re still waiting for their responses.