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  • Family's bank account drained twice after Southwest Airlines glitchadd to reading list  

    Posted on August 8, 2012 at 1:03 PM

    Updated Wednesday, Aug 8 at 1:04 PM

    Southwest Airlines is apologizing to customers mistakenly billed for multiple flights during a computer glitch Friday night. One Tarrant County couple thought their drained bank account was taken care of. And then it was back in the red Tuesday.

    By TERESA WOODARD / WFAA
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