Starbucks highlights Ferguson location on day of national racial - KMOV.com

Starbucks highlights Ferguson location on day of national racial-bias training

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Credit: KMOV Credit: KMOV
FERGUSON, Mo. (KMOV.com) -

Starbucks closed more than 8,000 stores Tuesday for racial-bias training after an incident where two African American men were arrested in Philadelphia after the manager called police on them.

When speaking on CBS This Morning, Starbucks Executive Chairman Howard Schultz highlighted their community store in Ferguson on West Florissant as a location where they're trying to help diverse, low to medium income communities.

"We've opened stores in Ferguson, Bedford-Stuyvesant, Englewood, Oakland, throughout America, where traditionally a brand like Starbucks is not located. We've done this so that we can be a beacon of hope for the community. We can demonstrate that it's good business,” said Schultz.

This site is a community partnership with the Urban League of Metropolitan St. Louis to give area kids job training.

“We give them an opportunity to learn about teamwork, customer service, cash handling, they also delve into ethics and resume building,” said Project Empower program director Monique Williams-Moore.

Starbucks opened the location in April 2016. The company said it’s to help rebuild the community and give residents a chance to be successful.

Williams-Moore said the training at the Ferguson site gives the kids community support.

“They feel like there are people here who want to see them achieve their goals and see them succeed,” said Williams-Moore.

She added she hopes other companies take notice.

“I’m hoping they’re creating an industry standard, what more can the community do to help young people achieve their goals,” said Williams-Moore.

As for the racial-bias training Tuesday, Starbucks said this is just the beginning and all new employees will get the training.

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