St. Charles Co. business takes money, does no work, customers sa - KMOV.com

St. Charles Co. business takes money, does no work, customers say

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The BBB gives Integrity Home Solutions an F grade. Many customers tell News 4 that promised work was never done. Credit: KMOV The BBB gives Integrity Home Solutions an F grade. Many customers tell News 4 that promised work was never done. Credit: KMOV
ST. LOUIS COUNTY, Mo. (KMOV.com) -

A St. Charles County-based company is accused of taking large deposits from customers and failing to do any work.

Integrity Home Solutions lists an address on Mexico Road in St. Peters. According to filings with the Missouri Secretary of State, the business is owned by William Deiuliis.

Joe and Jill Henderson of Oakville say they paid Deiuliis' company $20,000 in down payments to begin work on a kitchen remodel. 

The Henderson's claim "they got $20,000 and delivered absolutely nothing." 

The couple says they agreed to do their own demolition to save money and were told to begin the process. 

After demolishing their entire kitchen. nobody from Integrity Home Solutions showed up to do any work.

Jill Henderson said, "The last few months have been absolutely devastating to my emotional well being." 

In St. Charles County, Danielle Speed says she hired Integrity Home Solutions to build a deck. 

Speed says she's out more than $2,000 after the company accepted her deposit but failed to provide any work. 

Despite requesting a refund Speed says she's received nothing. 

In St. Louis County, Nancy Hirsch provided a cashed check showing she paid Integrity Home Solutions $5,372 on May 31, 2017. 

Hirsch says the company hasn't provided anything for the money. She's filed a complaint with the Missouri Attorney General. 

News 4 requested a copy of any complaints involving Integrity Home Solutions. 

According to the Missouri Attorney General's office, those records are closed pursuant to statute 610.021. 

The St. Louis Better Business Bureau has awarded Integrity Home Solutions an F Rating and claims the business has received 27 complaints since July 1, 2017. 

News 4 made multiple attempts to reach Deiuliis for comment including phone calls, a letter, and a visit to his home. 

On Monday, a woman answered the door at Deiuliis' St. Louis County home and acknowledged receipt of a letter sent by News 4. 

As our crew attempted to leave the property a News 4 producer was attacked by a dog, and subsequently treated at an emergency room for injuries related to the animal attack. 

On Tuesday, Deiuliis left a voicemail for our producer saying he's bankrupt.

He blamed his company's demise on several former customers, claiming he's owed approximately $200,000 from customers that didn't pay him. 

Deiuliis also said "he laughed" when he received the letter from News 4 because Danielle Speed owes him $8,000. 

He said he obtained a permit, ordered supplies, and Speed refused to allow his crew to begin work.

Speed disputes the claims saying she only canceled on Integrity Home Solutions months after paying without any work being performed. 

Speed obtained a court judgment against Integrity Home Solutions, the judgment has never been paid. 

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