For many people streaming the Super Bowl through Hulu, the game suddenly stopped during Tom Brady's final fourth-quarter drive. The video cut out and the screen just showed an error message saying "Sorry, this video is unavailable due to streaming rights restrictions."
.@hulu_support— Alex Boniello (@AlexBoniello) February 5, 2018
Your stream went down due to "rights restrictions" in the last minute of the game. This is completely unacceptable.
The Hulu support team responded via Twitter apologizing for the disruption and promising it won't happen again.
We are aware of a technical issue that is impacting some of our NBC feeds. At this time we recommend users to close and relaunch their Hulu App as a workaround.— Hulu Support (@hulu_support) February 5, 2018
Apologies for the disruption this evening. While the interruption could not have come at a more important time, we are confident we can prevent this in the future.— Hulu Support (@hulu_support) February 5, 2018
Football fans watching the Super Bowl through PlayStation's streaming service PS Vue experienced similar issues. PlayStation also apologized.
PS Vue users: We apologize for the brief interruption some users experienced during the Super Bowl earlier today. It has since been resolved to full service.— Ask PlayStation (@AskPlayStation) February 5, 2018
It seems internet streaming services are still working out the kinks when it comes to broadcasting live sports. While YouTube TV and Sling TV didn't report any outages, several viewers complained of the broadcast jumping back a few seconds or buffering. Traditional cable and OTA antenna connections still seem the most reliable when it comes to sports.