MILLSTADT, Ill. (KMOV.com) – Around 200 residents in the Millstadt area were without landline 911 service for several hours on Monday.
According to the St. Clair County Emergency Management Agency, 197 customers in the area that use Frontier Telephone Company were without the service Monday morning.
The issue did not having an impact on the ability of those with cell phones to contact 911. In the case of an emergency, officials recommend those impacted to use a cell phone to dial 911.
Residents who use Charter or AT&T VoIP were not impacted.
Authorities said the service was restored Monday afternoon. A raccoon on the powerline was determined to be the cause of the outage.
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