An intruder alert was accidentally sent out to staff and students at STLCC- Forest Park on Monday afternoon. (Credit: KMOV)
An armed intruder alert was accidentally sent out to staff and students of St. Louis Community College Monday, due to the school testing new equipment.
Student, Crystal Ledbetter told News 4, "We heard different stories, that there really was an intruder on Forest Park and we were worried about them."
The first text alert was received at 11:17 a.m. and said, "Please disregard last armed intruder message," although there had been no previous intruder message.
Then, 26 minutes later students and staff received a message that said "Emergency Notification" Armed Intruder. There has been a report of an armed intruder at STLCC. Be aware of your surroundings, secure yourself behind locked doors, turn off lights, stay out of sight and silence phones."
Chief Information Officer Keith Hacke said the school recently installed a new system for sending alerts.
"We were giving a training session to some of our employees to use a new tool that we have to facilitate sending out messages to our faculty and staff, Unfortunately during the training a message went out," said Hacke.
Hacke said he doesn't know why the retraction message was received by students and staff before the armed intruder alert which was sent first. He said he'd be talking with the company that sold the system to the college to better understand how the system process information and send it out.
St. Louis Community College at Forest Park sent out a tweet around 11:45 p.m. apologizing for the incident.
An armed intruder alert was accidentally sent during training. A retraction was sent. We apologize for the error.