Boil order lifted in Metro East after water main repaired - KMOV.com

Boil order lifted in Metro East after water main repaired

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A water main break at 161 and Old Caseyville in Belleville (Credit: KMOV) A water main break at 161 and Old Caseyville in Belleville (Credit: KMOV)
The boil order in effect after a water main break Thursday morning (Credit: Illinois American Water) The boil order in effect after a water main break Thursday morning (Credit: Illinois American Water)

BELLEVILLE, Ill. (KMOV.com) – A boil order has been lifted after a broken water main was repaired in the Metro East.

Thursday morning, Illinois American Water announced Belleville, Swansea and Shiloh service areas were under a boil water order after a 24-inch water main broke. Later in the morning, they announced the boil order had been extended to include Millstadt, Columbia and Waterloo.

The break occurred at Illinois 161 and Old Caseyville in Swansea. Crews worked as quickly as possible to repair the break by early Friday morning, according to American Water.  However, at one point, crews had to block off the street, which also happened to be the only way to enter a subdivision.

Our customers were patient and understanding while our team completed critical repairs to the 24-inch water main.” said Karen Cooper, sr. manager of field operations and production in the Metro East service area. “We appreciate their cooperation.”

By Friday morning, water had been restored to most homes, but the company said it is standard procedure for a boil water order to be in effect for 36 to 48 hours after water service is restored.

All service was restored Friday afternoon.

Kelli Tobin was one of about 70,000 people without water.  While she said boiling her water was inconvenient, it could have been worse.

"I got up this morning, tried to take a shower, but there was no water.  Tried all our faucets and nothing worked," Tobin said. "We realized it's probably bigger than just our house not having water." 

All Belleville District 118 schools were closed due to the water main break Thursday.The district announced that some schools were without water and others had very low pressure. Classes at Althoff High School, Belleville West High School, Belleville East High School, Whiteside Elementary School, Whiteside Middle School and Wolf Branch Elementary were also canceled because of the water main break.

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