St. Charles family's belongings destroyed by mold in storage uni - KMOV.com

St. Charles family's belongings destroyed by mold in storage unit

Posted: Updated:
(Credit: KMOV) (Credit: KMOV)

ST. CHARLES, Mo. (KMOV.com) – A Lake St. Louis family is devastated after finding their belongings covered in mold after storing them at a St. Charles storage facility.

Luke Lawrence and his wife moved all of their belongings into two units at Storage Masters in St Charles earlier this year. On Saturday as they started the move to their brand new house, they discovered a heartbreaking reality when they opened the storage unit door.

“You come back when the house is actually finished, it’s supposed to be the happiest time and you start digging through stuff and you find just everything destroyed,” said Lawrence, 24.

From a new dining room set, to an antique chest of drawers to couch cushions, everything inside the unit had a layer of mold on it.

But worst of all was his family’s heirlooms.

“The most special thing I had in here was my families civil war heirlooms and basically I let them get destroyed,” said Lawrence.

A Civil War era revolver and dagger had mold and rust on them.

Lawrence says they paid for $2,500 in insurance for each unit, but totally up the damage he says it exceeds $20,000.

“I’m a young guy, I admit that, I know nothing about storage units, I believed this was climate controlled, everything told me it was climate controlled, their signs, the keys, everything.”

It’s true, the keys, brochures and the massive billboard above the location all says “climate control,” but the manager of the location, Brian Wofford says the outside units are not climate controlled.

He says the sales person who sold them the unit would have explained that. But he admits the amount of mold is unusual.

“I have no idea where [the mold] came from and they can’t tell me,” said Lawrence.

Wofford says he can’t explain why there’s so much mold, but said it could have come from opening the doors in the humidity, in the rain or even could have been on the items in the first place. Wofford says he is working with the Lawrence’s but the risks and liabilities are spelled out in the contract.

Lawrence says he understands he likely won’t be compensated for the thousands of dollars’ worth of items he’s lost, but he wants others to take note.

“Do your homework,” said Lawrence.

Copyright 2016 KMOV (Meredith Corporation). All rights reserved.

Powered by Frankly