Simple mistake leads to big insurance nightmare - KMOV.com

Simple mistake leads to big insurance nightmare

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A St. Charles County man lost his wife then got hammered with tens of thousands in medical debt despite having to forms of insurance, one being Anthem Blue Cross Blue Shield (Credit: KMOV). A St. Charles County man lost his wife then got hammered with tens of thousands in medical debt despite having to forms of insurance, one being Anthem Blue Cross Blue Shield (Credit: KMOV).
ST. CHARLES COUNTY (KMOV.com) -

A St. Charles County man lost his wife then got hammered with tens of thousands in medical debt despite having two forms of insurance.

Terry Goodsell's wife Bobbie died in August of 2015. She had Medicare and Anthem Blue Cross Blue Shield. 

Goodsell estimated his wife's medical bills totaled more than $60,000, and showed News 4 one bill totaling $34,593. 

For nearly a year Goodsell tried to sort out the billing mess, but said "both of them [insurance companies] are saying, nope the other should have to pay it." 

News 4 contacted Anthem Blue Cross Blue Shield about the unpaid bills. A spokesperson told News 4 Investigates Reporter Chris Nagus "it is important to know which is your primary and which is your secondary insurance." 

In Goodsell's case, Medicare was listed as the secondary payer, not the primary. 

According to Anthem Blue Cross Blue Shield "If someone is 65 or older, Medicare is most likely to be primary." 

In Goodsell's case the bills are being paid. 

The insurance error should remind anyone with Medicare to make sure it's listed as their primary form of insurance when bills are submitted. 

Copyright 2016 KMOV (Meredith Corporation). All rights reserved.

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