AT&T service restored Friday morning - KMOV.com

AT&T service restored Friday morning

Posted: Updated:
AT&T outage around 10:30 a.m. (Credit: downdetector.com) AT&T outage around 10:30 a.m. (Credit: downdetector.com)

ST. LOUIS (KMOV.com) – AT&T customers in Missouri experienced outages Thursday.  

According to downdetector.com, outages were reported in Clayton, Wentzville, Lake St. Louis and O’Fallon. The website also reported outages in Columbia, Rolla and the Fort Leonard Wood area.

Around 4:50 p.m, AT&T issued the following statement: 

Crews for a local access provider are working to repair their damaged fiber cables that serve area cell sites. Due to the damaged cables, some of our customers in the St. Charles and Warren County areas may be experiencing wireless service issues. Our engineers are coordinating with the local service provider to help expedite repair efforts and we’ll continue to closely monitor the situation until it’s fully resolved. We apologize for this inconvenience.

Some local police and fire departments told News 4 that the outages affected their in-car computers and cell phones. 

"All of our trucks are connected via AT&T Mobile Modem to the county dispatch center and they receive all of their updates that way. What we're seeing is very inconsistent service. We'll be connected at the station, but as soon as we leave the station, then we lose service," said Steve Brown, Assistant Fire Chief for St. Charles Central County.

Firefighters and police said the outage did not affect response times, but forced them to use map books to find locations.

All service was restored by Friday morning.

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