News 4 viewer steps in to save family in need after seeing newsc -

News 4 viewer steps in to save family in need after seeing newscast

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ST. LOUIS, Mo. ( -

Shortly after News 4 reported on a shooting in the Greater Ville neighborhood Monday morning, a viewer stepped forward to help a family in need.

Danielle Williams was home with her children when a gun battle broke out in the 4000 block of St. Ferdinand around 10:45 a.m. Williams described the sound of bullets whizzing through the walls and windows of her house along North Market, calling it the most frightening experience of her life.

She told her children to get on the floor as a bullet pierced the window of her son's bedroom and others went through the door and a wall.

Somehow, one of the bullets hit the thermostat on the wall, causing her furnace to shut off.

Following the terrifying incident, Williams spent the day waiting on a response from her landlord as the temperature in her home steadily dropped on one of the coldest days of the year.

When News 4 reported the story on our 10 p.m. newscast, viewer Dennis Boeger stepped in.

“I saw your report on the 10 o'clock news last night,” he said. “I had the parts and the know-how and I couldn’t sit there in my nice warm house knowing that she was cold, something she had no part in."

Boeger is a trained electrician and used to remodel homes. At that hour, no stores were open where he could buy the parts, but it just so happened that he recently upgraded his thermostat and happen to have one sitting on a shelf.

When he arrived at the house, Boeger said the temperature in the home was 58 degrees and dropping. He installed the new thermostat and Williams had heat for her family in time to avoid danger.

It was an incredible stroke of luck, bringing together someone who had the spare parts, the know-how to use them, and most importantly, a heart big enough to take action to help a family in need.

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