Tax cheats: Difficulty contacting the IRS - KMOV.com

Tax cheats: Difficulty contacting the IRS

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(KMOV.com) - If your identity is stolen, good luck getting a hold of a live person at the IRS.

The customer service is abysmal, said John Koskinsen, IRS commissioner. 

Koskinsen is well aware of complaints from the public and politicians. He is in the middle of a partisan budget battle between democrats and republicans. Neither sides seem willing to budge.

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