Tax fraud victims receiving Turbo Tax bills for unauthorized tax - KMOV.com

Tax fraud victims receiving Turbo Tax bills for unauthorized tax services

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ST. LOUIS COUNTY, Mo. (KMOV.com) - The number of tax fraud victims in the St. Louis area keeps rising and several of those victims told News 4 they have received Turbo Tax bills for services they did not use.

Ken and Sharon Schwieger of West St. Louis County received one of the letters after Sharon's identity was stolen.

After filing a police report, contacting credit reporting agencies and spending hours trying to sort out the mess of a stolen identity, the Schweigers received a bill for $34.99 in the mail from Turbo Tax.

The bill offers the opportunity to pay online using a credit card, but victims of tax identity fraud have been hesitant, wondering if the bill is yet another scam.

News 4 Investigates' Chris Nagus reached out to Turbo Tax, who confirmed the authenticity of the letters, but said anyone who did not use their services, such as tax fraud victims, will not be held responsible for paying the bill. Additionally, Turbo Tax is offering free credit monitoring to those who received the letter without using the service.

Despite not using the Turbo Tax software, the company has Sharon Schwieger's personal information, which leaves the Schwiegers with a new list of concerns.

"They have my wife's social security number, they have my address," said Ken Schwieger.

If you received a letter from Turbo Tax, but did not use their services, the company will not hold you responsible for paying the bill. However, Turbo Tax would like you to call them at 1-800-944-8596.
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