(CBS) -- Following the deadly Metro-North crash, confused passengers desperately attempted to make their way off the train, and help others who were trapped. One of those heroes, James Wallace, makes the commute from Connecticut to Manhattan regularly and he was sitting in the second train car Tuesday when the unthinkable happened, reports CBS News correspondent Vinita Nair.
“People started to panic and were starting to run back toward the back of the second car,” Wallace said. “There was a tremendous amount of billowing smoke coming through at that point, we could see people moving, shapes moving around in the smoke, so we wanted very much to get in there to help people.”
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