(KMOV)-- The founder of Mo' Money Taxes faxed News 4 an apology Thursday.
For the past few days, upset customers have contacted News 4 telling us they were promised refund checks that were never delivered. One woman even told News 4 Mo’ Money made so many errors on her return it was rejected by the IRS.
In the letter Markey Grandberry said "It is unfortunate that mistakes happen, and this was truly a mistake in the St. Louis office. We will do everything in our power to help all of our franchise owners get through any difficult times."
to read the full letter
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