(KMOV) -- An Arnold woman called News 4 after a contractor left her without a bathroom since last August. Sharon Blackburn says she has been showering at her neighbor's house for months.
Blackburn says she paid John Vitale $1,400 to remodel her bathroom, but the job wasn't done right. According to another contractor, the shower tile needs to ripped down. Mark Armstrong told News 4 "every aspect of this job is wrong."
Blackburn said Vitale offered to come back and grout the tile, but she doesn't want him grouting anything until the job is done right.
News 4 called Vitale for his side of the story, he told us he's done over a thousand kitchens and bathrooms and Blackburn was his first complaint. Vitale said his guys did the best they could considering Blackburn bought used tile. Mark Armstrong told News 4 he's never heard of used tile, and the tile Blackburn selected was acceptable.
Vitale refused to come back and finish the job, he said he retired on December 31. He also said, "I gave her options to do things she didn't want me to come back and do them.
Blackburn said the entire experience has been a nightmare, and she trusted Vitale to finish the job. Her bathroom still doesn't have a working shower, there's no toilet, and no vanity. She says she will continue showering at her neighbors house until her new contractor completes the job Vitale started.