ST. CHARLES, Mo. (KMOV) -- A St. Charles County family contacts News 4 when they received a $4,000 bill after their relative spent only one day at an O'Fallon, Missouri nursing home.
The daughter of Gladys Glynn, who was suffering from Alzheimer's disease, says the family decided to bring her back home after one night at Caregivers Inn due to concerns that it was not secure enough for an Alzheimer's patient.
Although Glynn only spent 18 hours at Caregivers Inn the family was left with a $3,850 bill.
The nursing home's administrator told News 4 that it has a 30-day notice policy to protect others who are waiting for an opening at the home.
"If people are coming an going all the time we have no idea of discharge," Terri Loveless, Caregivers Inn administrator, said. "How do we let someone know when a room is going to be available?"
Sue Glazebrook, Glynn's daughter, admits that she was told about the 30-day notice policy, but never signed it.
Nursing home officials say they kept Glynn's room open for 30 days even though the family insisted they give it to someone else. Now they are looking into a possible refund.
Gladys Glynn passed away two months after coming home.