Officials urge consumers to check phone bills for "cramming" charges - KMOV.com

Officials urge consumers to check phone bills for "cramming" charges

BELLEVILLE, Il. (KMOV) – The Missouri and Illinois attorney generals are taking action after companies have been adding unauthorized charges to consumers’ phone bills.  The companies have even targeted a local police department.

These companies are allowed by the phone carriers to add charges to the consumer’s bill.  This is known as “cramming.”

The Belleville Police Department paid $1,800 in tax money to several companies until the finance director noticed there were unauthorized charges to several city phone lines.  The police department was able to get the money back. 

Consumers should contact their phone carrier if they notice an unauthorized charge to find out how to contact the company listed on their bill.

Missouri Attorney General Chris Koster filed lawsuits against six “cramming” companies on Wednesday.  Illinois Attorney General Lisa Madigan is currently asking legislators to make “cramming” illegal altogether.

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