(KMOV) – Scammers saying they are with Ameren UE are trying to trick victims into giving out their credit card information by calling to say power will be shut off.
The scammers want victims to believe the call is legit and that they are doing them a favor by helping them avoid getting their power cut off.
But Ameren wants customers to know that it does not operate that way.
One local woman says she was scammed after she received a call demanding she pay an outstanding $16, or her lights were going out.
The scammer used common tactics like making the situation urgent and not giving the customer time to think before she acts.
Richard Mark of Ameren UE says Ameren will never call a customer and ask for a credit card number. The company also says there is time and communication before it disconnects anyone’s service.
“If any customer is close to being disconnected, they would have received at least two official notices,” says Mark.
The scammers tend to target older adults, but if you get a call like this, hang up and call Ameren to report it and get the real story on your account.