(KMOV) – A local businessman received a surprise when he thought he won 297,000 credits during his last trip to the Ameristar Casino in St. Charles, but was later told it was all a mistake.
Lin Wang was so surprised when he swiped his rewards card at the Ameristar Casino on Mother’s Day that he recorded it on his phone. His balance was an astonishing 297,000 credits, and just to be sure of the amount, he swiped his card at two other machines.
Wang’s daughter says the casino paid out some money, but Ameristar ultimately said the 297,000 creadits was an incorrect balance.
Casino officials blame the mistake on a computer malfunction, and Wang wants an explanation.
The general manager says it would be impossible to build up that many comp points, and that the casino has no intention of honoring them.
The Missouri Gaming Commission is investigating this dispute because it was contacted by both the casino and the customer.