(KMOV.com) – Employees at an Affordable Care Act processing center in Wentzville with a contract worth $1.2 billion are getting paid to do nothing but sit at their computers, a whistleblower tells News 4
The facility is operated by Serco, which is owned by a British company awarded $1.2 billion partially to hire workers to handle paper applications for coverage under the new healthcare law.
A worker tells News 4 weeks can pass without employees receiving even a single application to process. Employees reportedly spend their days staring at their computers.
“They’re told to sit at their computers and hit the refresh button every 10 minutes, no more than every 10 minutes,” the employee said. “They’re monitored, to hopefully look for an application.”
The Centers for Medicaid and Medicare services told News 4 in a statement that "Serco is committed to making sure federal funds are spent appropriately, and the number of Serco staff is reviewed on a regular basis."
Click the video above for the full report.