St. Charles apartment fails to share past water damage to new tenants
By Sarah Heath
(KMOV) – A St. Charles apartment complex accused of hiding past structural damage to new tenants flushed out by recent floods.
A family is now homeless after their belongings were destroyed after high water, dirt and human waste flooded their apartment at the Sandalwood Creek Apartment Complex.
News 4 uncovered devastating events that have left these apartments destroyed over the years. A fire damaged the building in 2012 and in 2011, a serious flood destroyed several units within the complex.
Last week’s flood impacted 44 units but the management is reportedly not showing remorse to the affected residents.
Julie Howell and her husband lost everything when the water swarmed their apartment and she says managers immediately started tearing down the walls. She believes this was motivated by the rush in getting another tenant in right away.
“I don’t understand why they do that when they don’t have the proper drainage right now,” Howell said.
Howell never would have moved in if a manager told her the place had been gutted from a previous flood the year prior.
News 4’s Lauren Trager talked with the property management’s regional office who said they have given the Howell’s some money back but their insurance, she says, doesn’t cover floods.
County building inspectors say the apartment complex can rebuild but should do a complete on the floods.
Julie Howell wants to make other renters aware to check into any previous structural damages before renting.