ST. LOUIS, Mo. (KMOV.com) -- After a recent rash of crime, some St. Louis area Family Dollar stores have a new sign requiring customers to remove their hoods before entering the shops.
Typed on a piece of paper, the sign reads, "All Customers: Please remove hoods before entering Family Dollar." Some customers told News 4's Jasmine Huda they understood the reasoning behind the sign.
"They want people's faces to be seen by the cameras," said Kusloshiai Webb, St. Louis resident. "And sometimes when you have on a hood, it might block your facial view."
A Family Dollar customer, Judy Cardona, said, "It gives you more picture of the person."
Within the past few weeks, a clerk at the Family Dollar on South Jefferson was held at gunpoint during an alleged robbery.
During a separate incident at Family Dollar's South Grand location, a man opened fire.
A customer wearing a hood told Huda he had no problem with removing it to enter the store, but other customers felt differently.
"I would call it discrimination. That's not right," said Roger Williams, a customer. "It shouldn't matter that you're going in there with your hood on. If you're not stealing, and you're buying, purchasing something, what's the problem? That shouldn't be an issue."
The Family Dollar headquarters was initially unaware of the hood ban and has begun an internal investigation into the matter.
"It is not Company policy to ask our customers to remove hoods or sweatshirts before entering our stores," said Public & Media Relations Manager Bryn R. Winburn of Family Dollar.
Managers at the South Grand and South Jefferson locations of Family Dollar would not comment on why or when the ban went into place.
The Family Dollar at 2700 S. Grand removed the sign from their door Tuesday night.