CRESTWOOD, Mo. (KMOV.com) -- A Best Buy worker has been charged with a class C felony after allegedly stealing thousands from the store and customers.
"The customer may not even know they're the victim of a theft," said Detective Mike Ford.
Ryan Holman, 29, allegedly used schemes to obtain approximately $8,000 in gift cards from customers and more than $20,000 from the Best Buy store in Crestwood between April 2012 and October.
"It is a lot of money. And when you're only taking a little bit here and there, it doesn't seem like a lot. But then it adds up," Det. Ford said.
Upon activating mobile phone service at the store, customers would earn gift cards, which Holman allegedly kept for himself. Many customers were not even aware that they were eligible for the gift cards.
An internal Best Buy investigation found that Holman allegedly overvalued mobile phone trade-in transactions and conducted fraudulent trade-ins in order to pocket the money.
"We are disappointed that a former employee would engage in this alleged criminal fraud," said a statement from Best Buy. "These kinds of actions go against everything we expect from our employees and everything we stand for as a company."
The company did not release the number of customers affected, or whether or not those customers will receive the money they are owed.