Robo call falsely warns community of emergency at Sauget plant - KMOV.com

Robo call falsely warns community of emergency at Sauget plant

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(KMOV.com) – Solutia is apologizing to Metro East residents over an emergency alert that was meant only for employees.

A robo-call was sent to residents who live within a two mile radius of the company’s Sauget plant. The call warned them about a possible emergency. Residents then received a call that said “the emergency alert for which you were notified earlier is under control. You may resume all normal activities at this time.”

“I did receive the alert. Later on I heard another machine call come in,” said Sauget resident Ken Overturf.

Solutia said neither call should have gone to the public. Solutia’s parent company told News 4 the call was intended only for personnel at the plant. The call was made in response to a small fire inside of the facility.

Solutia later released the following statement:

"Solutia apologizes for any inconvenience associated with the Rapid Notify System earlier today. The site experienced a small fire and as a precautionary measure notified the local first responders. The fire was extinguished and poses no threat to human health or the environment. In our continued effort to improve communications, we will work with local responders to ensure proper notifications are issued when appropriate. Again, we apologize for any inconvenience."

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