Controversial ACA contractor receives contract extension from government

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by KMOV.com Staff

KMOV.com

Posted on July 3, 2014 at 9:56 PM

(KMOV.com) – A government contractor that received $1.2 billion in taxpayer money to process Affordable Care Act applications is having its contract extended.

Serco received $1.2 billion in taxpayer money to process Affordable Care Act applications, and opened facilities in Wentzville, Arkansas and Kentucky. A company executive told Congress Serco expected to process 6.2 million applications, however, an employee told News 4 a company vice president revealed only 300,000 applications have actually been processed.

As a result, many employees said there is very little work to do. Many workers have told News 4 they are paid to do nothing or to play games. Employees have also said many applications have errors or inconsistencies and can’t be processed.

Serco’s new contract is worth $98 million. Sen. Roy Blunt, R-Mo. told News 4 has concerns about the contract extension.

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