Want a pothole or street light fixed? There's an app for that

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by Diana Zoga

KMOV.com

Posted on June 28, 2010 at 7:52 PM

Updated Monday, Jun 28 at 9:20 PM

Next time you see a large pothole, graffiti, or overgrown grass - you can report it to the city from your smart phone.

A mobile application called See, Click, Fix lets people report a problem, send a picture of the issue, and find out if anyone else has already complained.

Alderman Antonio French tweeted about the software on Wednesday and asked people in his ward to check it out here

Here's a non-mobile version of the St. Louis activity map

Hold your mouse over points on the map to read about the complaint and find out how many people have already notified the city.

You can also read through the activity on the left side of your screen and track how the Citizens' Service Bureau responds to each complaint.  There's an option to "follow" a complaint so you'll be notified if there's any action.

The website is a free site that has been around since 2008.  About six months ago, the customer service manager for the Citizens' Service Bureau started monitoring the site and responding to complaints.

Yes, you can still call or e-mail the Citizens' Service Bureau.

You can also contact them via Twitter:  twitter.com/STLCSB

Is See, Click, Fix a tool you would use? Would you download the application to your Blackberry or iPhone?

Diana Zoga is a general assignment reporter at News4.  Email Diana at dzoga@kmov.com or follow Diana on Twitter: www.twitter.com/DIANAZOGA

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