Mo Money Taxes apologizes for inconveniencing customers

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by Lakisha Jackson

KMOV.com

Posted on January 21, 2010 at 3:48 PM

Updated Tuesday, Oct 29 at 10:20 PM

(KMOV)-- The founder of Mo' Money Taxes faxed News 4 an apology Thursday.

For the past few days, upset customers have contacted News 4 telling us they were promised refund checks that were never delivered. One woman even told News 4 Mo’ Money made so many errors on her return it was rejected by the IRS.
 
In the letter Markey Grandberry said "It is unfortunate that mistakes happen, and this was truly a mistake in the St. Louis office. We will do everything in our power to help all of our franchise owners get through any difficult times."
 
Click here to read the full letter
 

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