ST. LOUIS (KMOV) -- What was supposed to be a rousing concert at the Scottrade Center in downtown St. Louis Thursday night turned into a huge traffic headache for several ticket holders, causing at least a few to miss the show.
Trans-Siberian Orchestra’s past performances in St. Louis have been memorable. Sadly, for Linda Ross, Thursday night’s concert will go down as a bad memory and it has nothing to do with what happened on stage.
“We went up six levels, which took us over an hour to get up to the sixth level,” said Ross. “When we got up there, there was no parking, nor had there been any parking anywhere on the way up.”
Ross said the gridlock in Scottrade Center’s garage might as well have been rush hour in Los Angeles.
“It was 9:20 p.m. by the time we got down to the bottom of the lot,” Ross said.
By that time she was steaming. Having missed a majority of the show, Ross went looking for answers.
“Sue, who wouldn’t give me her last name, was the manager last night, told me she wasn’t authorized to issue any refunds,” Ross said.
At this point, it doesn’t look like Ross or anyone else who had trouble last night are going to get a refund.
Joe Ryan, who manages the garage for the city, declined an on-camera interview but explained what happened.
Ryan said one person left their car parked in a driving lane. By the time garage staff could address the problem, traffic was already backed up.
Ryan insists there were parking spots available. The lot holds 1,250 spaces. He says 287 went unsold.
Though Ryan called it a rare and unfortunate situation, the city does not intend to refund any money.