St. Louis (KMOV) --Two utility assistance programs start taking applications Friday.
The North East Community Action Corporation will run the programs to help people pay their heating bills and offer emergency assistance to people who receive shut-off notices.
The NECAC agency administers assistance based on income, the number of people per household and the type of heating source.
Applications are accepted by mail and in person from 8 a.m. to 5 p.m. weekdays. Find a NECAC service center by visiting the agency’s website here, or call the office at 573-324-6633.
Friday also marks the start of the Cold Weather Rule through the Missouri Public Service Commission.
According to the Commission, the rule protects people who may be at risk of having their heat turned off during the winter. It prohibits utilities from disconnecting heat-related services when the temperature drops below 32 degrees.
“Consumers who have questions regarding the rule or who need additional information on the Cold Weather Rule are encouraged to contact our Consumer Services Unit at 800-392-4211,” said PSC Chairman Robert Kenney.
The rule also ensures a more lenient payment agreement for the reconnection of the heating service.
To learn more about the Cold Weather Rule, go to the Missouri Public Service Commission’s website at, or call 1-800-392-4211.