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News 4 Investigates: Insulin shipments

News 4 Investigates how insulin is shipped to diabetics. Patients need the insulin to stay refrigerated so it won't go bad. So can you understand why a local woman was mad when she received shipments of her insulin in the mail with nothing to keep it cool. Russell Kinsaul looked into her complaint and found out the same thing is happening across the country.
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News 4 Investigates: Daily Briefing

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News 4 Investigates: Spam Kings

Those junk emails that clog up your inbox are more than annoying. They slow down the internet and cost you more to go online. News 4’s Craig Cheatham investigates what’s being done to stop these spam email.
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News 4 Investigates: Daily Briefing

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News 4 Investigates: Abandoned coal mines

There are thousands of abandoned coal mines in Illinois. The damage at one elementary school illustrates the risk of building on the top of those mines. It's a problem for homeowners, too. News 4 Investigates reporter Craig Cheatham examines all the risks and what you need to know before a mine causes problems.
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News 4 Investigates: Daily Briefing

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News 4 Investigates: Cop complaints

Police departments from coast to coast are furious with a new website. News 4 Investigates took a close look at the site that lists the names of police officers and gives anyone the chance to write a review of them. Russell Kinsaul shows you the alleged "dirt" he found on local officers at the website www.ratemycop.com.
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News 4 Investigates: Daily Briefing

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News 4 Investigates is always interested in listening to your problems involving consumer complaints. Send us details at investigate@kmov.com or call the N4I Tipline at (314) 444-3344.

You may also want to try dealing with consumer advocates who represent your part of our viewing area. They're well equipped to tell you if you have a legitimate consumer complaint.

ILLINOIS CONTACTS

IL Consumer Protection Office -- (800) 243-0618

Read information on consumer protection in Illinois.
http://www.illinoisattorneygeneral.gov/consumers/index.html

Download a consumer complaint form from the Illinois Attorney General's office.
http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf

Better Business Bureau in Illinois.
http://www.stlouis.bbb.org/


MISSOURI CONTACTS

MO Consumer Protection Office -- (800) 392-8222

Read information on consumer protection in Missouri.
http://www.ago.mo.gov/consumercomplaint.htm

Download a consumer complaint form from the Missouri Attorney General's office.
http://www.ago.mo.gov/forms/complaintform.pdf

Better Business Bureau in Missouri.
http://www.stlouis.bbb.org/

 
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