O'Fallon family says Toys R' Us made empty refund promise

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by KMOV.com staff

KMOV.com

Posted on December 18, 2012 at 5:26 PM

Updated Tuesday, Dec 18 at 5:40 PM

O’FALLON, Mo. (KMOV) – An O’Fallon, Missouri family is calling Toys R’ Us a modern day Scrooge.

They say months of warranty disputes led to any empty promise of a nice refund that they hoped to use for Christmas presents.

Fed up, the family called News 4’s Mike Colombo.

Click the video above to see what he found out.

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