(KMOV.com) -- News 4 wants to warn residents about a company that’s so unreliable, the BBB says no one should do business with them.
The company is called Window Pros USA and has taken thousands of dollars from customers across the area to install new windows but failed to do the work.
TheBBB says the company won’t take its calls or calls from customers, and that it may be going out of business.
“I feel like he stole from me, $3300 is a lot of money,” said customer Paula Nutting. “If he doesn’t have the windows I want my money back. That’s fair or I feel he should go to jail.”
The BBB advises customers to research a company and ask for references, and to get a signed contract that spells out what they plan to do and due dates.
They also add not to pay the full amount ahead of time and pay with a credit card if you can so it’s easier to challenge a charge later.