Ameren customers at risk of Social Security numbers scam

Ameren customers at risk of Social Security numbers scam

Ameren customers at risk of Social Security numbers scam

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by Kyle Tons / KMOV.com

KMOV.com

Posted on May 16, 2012 at 11:05 AM

Updated Wednesday, May 16 at 1:25 PM

St. Louis (KMOV.com) -- Ameren officials said Tuesday that some customers in Illinois and Missouri are at risk of being scammed out of their Social Security numbers. 

The scammers claim that President Barack Obama is applying credits of up to $1,500 to some customers’ utility bills.  According to reports, the scammers say in order to get the reimbursement they need customers' Social Security numbers.
The scams use a fake bank routing number and ask for customers to make a payment “today” and the number appearing on the back of their Social Security cards as the bank account number. The routing number is fake and is the reason why some people are fooled by the scam.
"We have identified customer accounts that may have been scammed by these identity thieves and are notifying them." said Carole Hunt, assistant treasurer with Ameren Services. "We carefully guard our customers' account information and always advise them to use Ameren-authorized payment methods."
Missouri and Illinois are not the only states with scammed customers. The Better Business Bureau reports that other customers in several other states have fallen victim to this trick.
According to reports, these scammers are visiting customers in person, posting fliers, using social media and texting to send these false messages.
Ameren suggests if anyone calls and claims they're with Ameren, hang up and call the company directly. Also, they strongly recommend never letting anyone in your house who wants to check your electrical wiring, gas or appliances unless they have an appointment and identification.
Any customer may call Ameren Customer Service in Illinois at 1-800-755-5000, or, Missouri at 1-800-552-7583.
News 4's Matt Sczesny is talking to Ameren officials about this scam and how you can further protect yourself.  If you have been victimized by this scam or have further information, email Matt Sczesny: msczesny@kmov.com.

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