Discover to refund $200 million after phone reps tricked customers

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by KMOV.com Staff

KMOV.com

Posted on September 25, 2012 at 3:27 PM

(KMOV.com) – Customers with a Discover credit card could be getting a refund.

 

The company is refunding $200 million to more than three-and a half million customers.

A joint investigation by the Consumer Financial Protection Bureau and the FDIC found Discover’s phone reps tricked customers into purchasing  add-ons like identity theft protection, and credit score tracking.

Telemarketers implied the benefits were free—but they weren’t.

 

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