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$900 dollar tow bills enrage Sunset Hills tornado victims

by Chris Nagus

KMOV.com

Posted on January 6, 2011 at 11:19 PM

Updated Thursday, Feb 3 at 1:22 PM

(KMOV) -- Tornado victims from Sunset Hills feel like they're getting socked with a double whammy. After dealing with damage to his vehicle, a Mazda owner called News 4 to say D & L Towing charged him $910 to transport his car from Sunset Hills to Valley Park. The drive from Sunset Hills to the tow lot is roughly 10 miles.

News 4 obtained a copy of the bill, and discovered the car owner was charged $400 for wait time and cleanup.

According to Joe Lopicollo, general manager at D & L, these were not typical bills. Lopicollo says his crews were working in hazardous conditions, and they were forced to wait several hours to tow the vehicles after they were called by police. The wait time and cleanup fees were divided between the nine vehicles towed by D & L.

The customer who called News 4 said he expects the company to make a profit, but thought the $910 bill was outrageous considering the circumstances.

After taking the customer's concerns to Lopicollo he said, "I will reimburse the $400, I'm doing that because I understand it was a bad day for a lot of people, lost a lot of things...you have to understand we were called by the police department to do a job, I'm sorry we had to go above and beyond to do our job but we do what has to be done." 

LoPicollo says if you're one of the car owners who was charged the cleanup and wait time fee, he will refund your money.

 

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